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Course Background

Incident and Event Investigation: Investigation Process

Duration: eighteen minutesLanguages: English

This course covers the essential process of investigating workplace incidents, focusing on identifying root causes, implementing corrective actions, and fostering a culture of continuous safety improvement.

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Course Description

This course covers the essential process of investigating workplace incidents, focusing on identifying root causes, implementing corrective actions, and fostering a culture of continuous safety improvement. The four-step system for incident investigation includes preserving evidence, collecting information, determining root causes, and implementing corrective actions. By applying a systematic approach, organizations can uncover the factors contributing to incidents, improve workplace safety, and prevent future occurrences. The course emphasizes proactive strategies, such as effective communication and proper documentation, that aid in developing a more robust safety culture.

Learning Objectives:

  1. Understand the four-step approach to incident investigation: preserving evidence, collecting information, determining root causes, and implementing corrective actions.
  2. Learn how to apply root cause analysis techniques, such as the "5 Whys," to uncover systemic issues behind workplace incidents.
  3. Gain insights into the importance of developing and implementing corrective actions to prevent the recurrence of incidents and promote a safety-conscious workplace culture.
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