Incident Management2025-10-16T13:45:32+00:00

Incident Management

Capture, analyze, and act on incident data quickly and effectively—all from one connected system.

  • Create and manage detailed incident reports

  • Assign and track corrective actions

  • Share reports securely

  • Monitor incidents in real time

  30 Day Money Back Guarantee

Turn Insight Into Action

Every workplace incident provides an opportunity to learn, respond, and improve. The Incident Management extension brings structure and visibility to that process, helping teams capture key details, assign follow-ups, and take action all from one connected system. With real-time dashboards, customizable reporting options, and seamless collaboration tools, organizations can move beyond reaction and toward prevention.

Real-Time

Insight

Trend

Analysis

Customizable

Reporting

See the Full Picture

The Incident Management dashboard provides an at-a-glance view of all incidents across your organization. Filled with interactive graphs that update in real-time, it gives leaders actionable insight into trends, classifications, and injury types. Visualizing the data for events as they are happening allows for the quick identification of patterns, response to high-priority issues, and informed decision making that keep teams safe and operations running smoothly.

Task Assignment

Assign follow-up actions directly from the dashboard to ensure accountability and timely resolution.

Team Collaboration

Share incident reports and updates with managers and team members for seamless communication.

Mobile Accessibility

Access the dashboard and report incidents from any device, keeping safety communication active in the field.

Built for Your Workplace

The Incident Management extension adapts to fit the unique needs of every organization. It gives teams the ability to customize incident types, categories, affected areas, the nature of the injury, the agency of the injury, and set priorities for each incident. By tailoring these fields, organizations ensure that every report captures the right information, reflects their workflow, and provides actionable insights that align with their safety goals.

  • Create categories for easy grouping and trend analysis across your workforce

  • Define affected areas and injury nature for precise reporting

  • Set priorities to focus attention on the most urgent incidents

Your All-In-One Training & Work Management Solution

Manage incident trends in Real Time

The Incident Management Dashboard provides a real-time overview of workplace incidents. Interactive graphs highlight incident type, classification, agency, injury nature, affected area, and all incidents reported on specific dates.

Tailor to Fit the Needs of Your Organization

Every workplace is unique, and so are the incidents that occur. That’s why the Incident Management extension allows full customization through its flexible categorization system. This level of detail ensures every report tells the full story, giving organizations valuable insights to strengthen safety culture and compliance.

Know What Needs to be Done First

Not all incidents are created equal, and knowing which ones require immediate attention can make all the difference. The Priority menu gives teams the ability to create custom priorities or choose from standard levels like High, Medium, Low, or Urgent, or create your own for more specific levels of importance. This helps teams focus on the most critical events and ensures timely follow-up.

Stay Connected Anywhere

Safety doesn’t stop when teams leave the office. With full mobile access, the Incident Management extension ensures quick and accurate reporting from the field.

  • Log incidents instantly from any device

  • Upload photos and supporting files on the spot

  • Receive real-time updates when actions or reviews are assigned

Mobile access makes reporting immediate, efficient, and reliable, keeping safety communication active at every level.

Take Your Business to The Next Level
Explore Our Powerful Extensions

Take Your Business to The Next Level. Explore Our Powerful Extensions

Included With Capability Core

Included With Capability Plus+

FAQs

Can I get started for FREE?2025-05-23T17:58:28+00:00

Yes! Capability has a free option that still includes powerful features such as Users, Teams, Courses, and Reports. You can view plans here.

Are there contracts?2025-05-23T17:59:29+00:00

Most of our plans do not involve contracts. The only one that does is our Enterprise plan, designed for large companies (500+ employees).

How can I speak to someone?2025-05-23T17:48:51+00:00

You can call us at +1 (866) 943-6887, email us at help@capability.work/app, or use our Live Chat feature at the bottom right of the page to speak with an expert immediately.

How do I create a new Incident Report?2025-10-15T18:26:20+00:00

Ensure you are logged in under an account that has access to create an Incident Report, then select Incidents from the left hand menu and select File an Incident. Fill in the required information and select Submit.

Can reports be shared externally or only with internal teams?2025-10-15T18:32:37+00:00

Reports can be exported and shared as needed. This is a useful feature for companies looking to share incident reports with OSHA or other regulatory bodies.

How do the Incident Management extension help prevent repeat incidents?2025-10-15T18:14:05+00:00

Our Incident Management extension gives you real-time insight into the incidents and incident trends across your workforce, equipping you with the knowledge necessary to implement change and better prepare your team.

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