Privacy Policy

Last updated: October 19, 2025

1. Introduction

Safety Instruct LLC, doing business as Capability (“Capability,” “we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, platform, and related services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

2. Information We Collect

We collect information to provide, improve, and secure our Services. The types of information we may collect include:

a. Personal Information

Information you provide directly, such as:

  • Name, email address, phone number, and company name

  • Job title, department, and role within your organization

  • Account login credentials (username and password)

  • Billing and payment information

b. Automatically Collected Information

When you interact with our Services, we automatically collect:

  • IP address, browser type, operating system, and device information

  • Usage data such as pages visited, features used, and access times

  • Cookies, pixels, and similar tracking technologies to improve performance and user experience

c. Information from Third Parties

We may receive information from:

  • Employers or administrators managing your account

  • Integrated services such as learning management systems (LMS), HR systems, or single sign-on providers

  • Marketing or analytics tools (e.g., Google Analytics, LinkedIn Ads)

3. How We Use Your Information

We use your information to:

  • Provide and maintain our Services

  • Create and manage your account

  • Communicate with you (support, updates, promotional offers)

  • Customize and improve the platform experience

  • Process payments and manage billing

  • Conduct analytics to enhance usability and performance

  • Ensure compliance with legal obligations and security requirements

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Performance of a Contract: To provide Services you’ve subscribed to

  • Legitimate Interest: To improve and market our platform responsibly

  • Consent: For marketing communications or cookies

  • Legal Obligation: To comply with applicable laws and regulations

5. Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: For hosting, analytics, payment processing, and customer support

  • Business Partners: When integration or collaboration is required for your organization’s use

  • Legal Authorities: When required by law, regulation, or to protect our rights

  • Corporate Transfers: If we merge, acquire, or sell assets, your data may be transferred accordingly

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Account and training data may be stored as long as your organization maintains an active subscription, or longer if required for compliance purposes.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Authenticate users and maintain sessions

  • Remember user preferences

  • Analyze usage patterns and improve functionality

  • Deliver relevant advertisements

You can control cookie preferences through your browser settings or contacting us at help@capability.work.

8. Data Security

We use administrative, technical, and physical safeguards to protect your information, including:

  • Encryption of data in transit and at rest

  • Regular security audits and penetration testing

  • Role-based access controls and two-factor authentication

While we strive to protect your data, no system is 100% secure, and you share information at your own risk.

9. International Data Transfers

Your data may be stored and processed in the United States or other jurisdictions where we or our service providers operate. We ensure that such transfers comply with applicable privacy laws, including the use of Standard Contractual Clauses where required.

10. Your Rights

Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time (where applicable)

  • Request data portability

  • Object to processing or request restriction of processing

To exercise these rights, contact us at help@capability.work.

11. Children’s Privacy

Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware of such data, we will promptly delete it.

12. Third-Party Links

Our platform may contain links to third-party websites or integrations. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent version. We encourage you to review it regularly to stay informed.